Follow-up reminders for clinics
Patients forget.Doctor Ping doesn't.
Schedule the return visit, send a gentle reminder, and see at a glance who came back. No spreadsheets, no phone-call marathons.
- No card needed
- Works on any phone
- Your data stays yours
Patients forget
A visit that felt urgent in the room is easy to lose a week later.
Staff are busy
Calling or messaging everyone by hand never survives a full clinic day.
Follow-ups slip
And a missed follow-up is care that did not finish.
See it in 20 seconds
From a new patient to a reminder, in four steps
Doctor PingSample dataAdd patient
Saved. Follow-up scheduled.Patient name
Mobile number
Next follow-up
Name, mobile and return date. Thirty seconds, from your phone.
The difference
From “did we call them?” to a clear answer
Without a system
With Doctor Ping
Without a system: Follow-ups live in a notebook or someone's memory
With Doctor Ping: Every follow-up is a dated record with a status
Without a system: Staff call or message patients one by one
With Doctor Ping: One tap opens a ready-written WhatsApp message
Without a system: You find out a patient missed only when you remember
With Doctor Ping: Overdue patients move to Missed automatically
Without a system: No idea who was reminded or when
With Doctor Ping: Each reminder is logged with date, time and outcome
Without a system: Patient details scattered across phones
With Doctor Ping: One private list for the whole clinic, with roles
How it works
Three taps between a missed visit and a return visit
- 01
Add the patient
Name, mobile number and the date they should come back. Thirty seconds, from your phone.
- 02
Send the reminder
Doctor Ping opens a ready-written WhatsApp message. You read it and tap send.
- 03
See who returned
Pending, confirmed, visited, missed. One list per day, so nobody slips through.
Features
Everything for follow-ups. Nothing you will not use.
A clear list for today
Who is due, who has been reminded, who confirmed. The front desk starts the day with one screen.
Reminders on your schedule
Every timing is yours to change.
- 2 days before
- Day before, if pending
- On the day
- After a miss
Missed patients, found
Overdue follow-ups move to Missed on their own.
Farah Khan
2 days overdue · Mon 26 Oct
RemindYour words, your template
Edit the message with a live preview. Patient name, clinic, date and phone are filled in for you.
Hello {patient_name}, this is a reminder of your follow-up at {clinic_name} on {followup_date}.
Doctor and reception roles
Only the owner changes settings or staff.
Owner · full access
Receptionist · patients and reminders
Full history, nothing lost
Reschedule or mark visited and the old record stays. Every change keeps its date and time.
One follow-up, start to finish
You always know what happened
Every follow-up keeps its own timeline. See when the reminder was opened, when the patient confirmed, and whether they came. Nothing is marked delivered unless it really was.
Message preview
Hello Satyam Soni, this is a reminder of your follow-up at Sharma Skin Clinic on 28 Oct 2026. Please contact the clinic if you need to reschedule.
Scheduled
26 Oct
WhatsApp opened
26 Oct, 10:12
Confirmed
27 Oct
Visited
28 Oct
A day with Doctor Ping
It fits the rhythm of a clinic day
Before clinic
Open Today
See everyone due today. Anyone still without a reminder is flagged so the front desk can send it first thing.
During clinic
Add and update
Register a new patient with a return date in seconds. Mark patients visited as they leave, and book the next visit on the spot.
After clinic
Close the loop
Check the Missed list and reach out while it is still fresh. Tomorrow's reminders are already prepared.
Built for
- Solo doctors
- Small clinics
- Dermatology
- Chest and respiratory
- General practice
- Other outpatient care
Why Doctor Ping
Simple on purpose
It does one job, follow-ups, and does it without asking your staff to learn a hospital system.
- Every clinic is separate
- Your patients are visible only to your staff. Nobody else, including us, browses them.
- Honest delivery status
- A tapped WhatsApp link says "Opened", never "Delivered". You always know what actually happened.
- Built for the front desk
- Large buttons, native date picker, works on an ordinary Android phone.
- Nothing clinical stored
- Name, phone, visit date. No diagnosis, no prescriptions, no medical history.
Privacy and security
Patient contact details deserve real care
Doctor Ping is built to hold as little as possible, and to keep each clinic's data to itself.
Read the privacy policyWhat we store
- Patient name
- Mobile number
- Visit and follow-up dates
- Reminder consent and its date
- A short non-clinical note
What we never store
- Diagnoses
- Prescriptions
- Medical history
- Treatment details
- Payment card numbers
Separate by clinic
Every request is checked on the server against your clinic. Changing an ID in the address bar shows nothing.
Access that ends instantly
Remove a receptionist or suspend an account and their access stops on the very next request.
Only what is needed
Name, mobile and visit dates. Nothing clinical is collected, so there is less to protect.
Consent on record
Each patient's reminder consent is stored with its date. Reminders are blocked without it.
Changes are logged
Consent, phone numbers and staff access changes are written to an activity log you can review.
Protected sign-in
Passwords are hashed, sessions expire, and repeated wrong attempts are rate-limited.
Pricing
One plan per clinic. No tiers to decode.
Every clinic gets the full product. Start free, and decide after you have seen it work at your front desk.
- Unlimited patients and follow-ups
- Doctor and receptionist logins
- WhatsApp reminder workflow
- 14-day free trial, no card
Per clinic
₹799/ month
Billed monthly. Cancel any time.
Indicative price. Final plan to be confirmed.
What is coming
Built to grow, shipped only when it is ready
These are planned, not live. We will announce each one when it has been tested with real clinics.
Automatic WhatsApp
Official WhatsApp Business messages with delivery status, once approvals and testing are complete.
Patient confirm and reschedule
A secure link patients can use to confirm or ask for another date.
Reports
Return rates and missed-visit trends for your clinic.
Multi-doctor clinics
Several doctors under one clinic with their own lists.
Questions
Things clinics ask us
Want to see it with your own clinic's workflow? Ask for a short walkthrough and we will show you how it would fit your front desk.
Does Doctor Ping send WhatsApp messages by itself?
Not yet. Today it prepares the message and opens WhatsApp for your staff to send from the clinic's own number. Automatic sending needs official WhatsApp Business approval and is planned for a later version. We will not claim it until it is tested on real devices.
Do my patients need to install anything?
No. Patients just receive a normal WhatsApp message. Only your clinic uses Doctor Ping.
Is patient information safe?
Each clinic's data is separated on the server, passwords are stored as one-way hashes, sessions expire, and sensitive changes are logged. We store only name, phone and visit dates, never diagnoses.
Can my receptionist use it?
Yes. Add receptionists from Settings. They can add patients and send reminders, but cannot change settings or see billing.
What happens after the free trial?
You choose a monthly plan. If you do not, your account pauses and your data is kept for a reasonable period. You can ask us to delete it at any time.
Does it work on a phone?
Yes, it is built phone-first for doctors and front desks, and also works on tablets and computers.
Give every follow-up a better chance of happening
Set up your clinic in a few minutes. 14 days free, no card.